How can we help?

Answers to the most frequent questions, and our team every day from 8 am to 10 pm for everything else.

Book

Choose your pick-up place and dates, compare the available cars and their total price, then follow the three steps: options, driver, confirmation. The agency usually confirms in under 2 hours.

No. A customer account is created automatically with the driver's details: it lets you track, change or cancel your booking.

Yes, as long as the main driver is present at the key handover with their licence and credit card.

Go to the “Track my booking” page and enter your reference (LCV-XXXXX) and your email address.

Usually less than 2 hours during opening hours. You receive the confirmation by email and in your customer account.

You book a model “or similar” in the same category. The agency confirms the exact vehicle before the key handover.